Privacy Policy

This Privacy Policy describes how voyagenovel (voyagenovel Unipersonal Company) collects, uses, and protects your personal information when you visit our website and use our services. We are committed to protecting your privacy and handling your data with the utmost care and responsibility. Your trust is important to us, and we take our obligations under applicable data protection laws seriously.

Who We Are

We are the data controller responsible for processing your personal information. We operate a website dedicated to providing information about spring morning walks in voyagenovel, featuring beautiful magnolia blossom park walking paths and seaside boardwalk experiences tailored for pensioners and visitors seeking peaceful, scenic outdoor activities.

Information We Collect

We collect personal information in several ways:

• Contact Form Data: When you submit inquiries through our contact form, we collect your name, email address, phone number, and message content.
• Usage Data: We automatically collect information about how you interact with our website, including pages visited, time spent, and clickstream data through cookies and similar technologies.
• Device Information: We may collect information about your device type, operating system, browser type, and IP address for security and analytics purposes.
• Location Data: We may collect general location information based on IP address to understand our visitor demographics.

Legal Basis for Processing

We process your personal information based on the following legal foundations:

• Consent: When you voluntarily submit information through contact forms or subscribe to communications, you provide explicit consent for us to process that data.
• Legitimate Interest: We process analytics data and device information to improve our website functionality, security, and user experience.
• Legal Obligation: We may process data as required by applicable laws, including data protection regulations and other legal requirements.

How We Use Your Information

We use the information we collect for the following purposes:

• Responding to your inquiries and providing customer support
• Improving our website content, design, and user experience
• Analyzing website traffic and user behavior through analytics
• Sending you updates, newsletters, or promotional content (with your consent)
• Ensuring website security and preventing fraudulent activity
• Complying with legal obligations and protecting our rights

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

• Contact Form Submissions: Retained for up to 24 months following your last interaction with us, allowing us to respond to follow-up inquiries and maintain service quality.
• Analytics and Usage Data: Retained for up to 14 months to analyze user behavior patterns and optimize our website performance.
• Server Logs and Device Information: Retained for up to 12 months for security auditing and troubleshooting purposes.
• Email Communications: Retained for up to 36 months if you subscribe to our newsletter or communications, unless you unsubscribe earlier.

After these retention periods expire, we securely delete or anonymize your data. You may request earlier deletion of your information by contacting us.

Your Rights

Under applicable data protection laws, you have the following rights regarding your personal information:

• Right to Access: You may request a copy of the personal data we hold about you.
• Right to Correction: You can request that we correct inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your personal data, subject to legal exceptions.
• Right to Restrict Processing: You can request that we limit how we use your information.
• Right to Data Portability: You may request your data in a structured, machine-readable format.
• Right to Object: You can object to certain processing activities, including marketing communications.
• Right to Lodge a Complaint: You have the right to file a complaint with the State Data Protection Inspectorate of Lithuania.

To exercise these rights, please contact us using the information provided below.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and remember your preferences. Cookies are small files stored on your device that allow us to recognize you on repeat visits. We use both session-based cookies (which expire when you close your browser) and persistent cookies (which remain on your device).

We employ essential cookies necessary for website functionality and optional analytics cookies to understand how visitors use our site. You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. For detailed information about our cookie practices, please refer to our separate Cookie Policy.

Data Security

We implement comprehensive technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These include encryption protocols, secure server infrastructure, and restricted access controls. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and report any suspicious activity immediately.

Third-Party Services

We may use third-party service providers to assist with website hosting, analytics, and customer support. These providers are contractually obligated to process your data only as necessary to provide services to us and must maintain adequate data protection standards. We do not sell or share your personal information with unrelated third parties for their marketing purposes without your explicit consent.

International Data Transfers

Our website and services are primarily operated within the European Union and Lithuania. If we transfer your personal information to countries outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions, to protect your data in accordance with applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website with a new "Last updated" date. Your continued use of our website following such modifications constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.